Academic Outreach and Distance Learning
Faculty Distance Learning Guidelines
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INSTRUCTIONAL
GUIDELINES
Following is the general information that applies to any course
in either the Interactive Video or Off-campus Programs.
The admission standards for students taking off-campus courses
are the same as for students taking on-campus courses. (See appropriate
pages in the undergraduate or graduate catalogs). The instructional
time per credit hour earned should be the same as for other courses
(750 minutes per credit hour). Although faculty may change the published
meeting hours to meet the needs and interests of the class, the
required instructional time should be met, and in the case of distance
learning classes, the interactive video rooms must be available.
In general, these classes follow the same schedule as those on
the Missouri State University campus. Classes begin the first week of the semester and
continue through the last week of the semester. Off-campus classes
should meet during the final exam period.
ITV and Polycom Training
General ITV Guide
Polycom ITV Training Guide
(Get Adobe Acrobat Reader)
The First Class Meeting 
Please review the Academic
Calendar so students will understand the class schedule and
special dates that affect class sessions.
A policy statement for each class should be issued to each student
at the beginning of the class. The policy statement should set forth
the objectives of the class and the expectations of the teacher
in regard to such matters as class attendance, examinations, course
requirements, grading policy, etc. Please send a copy of the policy
statement with your class schedule to all remote site facilitators
for your course.
Special Library Resources 
If the class demands special library resources, please contact
the library to set up arrangements for these needs. Electronic Reserves
are now available at the Missouri State University libraries. (See information about
off-site libraries on the various Distance Learning Location links
to this document).
Inadequate Facilities 
If the classroom facilities for the course are inadequate (lack
of proper furniture, size, equipment, lighting, etc.) contact
Academic
Outreach (417) 836-4128. We will work through the local administration
to see that necessary requirements are met.
Special Advising and Counseling 
If the students in the class have special advising and counseling
needs that you cannot provide, contact Academic Outreach. Arrangements
will be made for these services to be provided.
In many cases, graduate students who enroll in classes' off-campus
may have decided to do so, based on a newspaper article, flyer, or
some other type of publicity. They may have little idea about the
requirements for the degree program they wish to pursue or the procedures
to follow in order to complete their program.
If you need a supply of materials (undergraduate catalogs, graduate
catalogs, class schedules, Evening College handbooks, Extended University
catalogs, etc.) to take to your class, please contact us and we
will provide these materials for advisement purposes.
For additional information regarding the Graduate College, please
contact the Graduate College (836-5335) or view the Graduate College
Web Page.
Upcoming Course Offerings 
Each semester new issues of the Extended University Catalog are
published. This catalog will list the upcoming course offerings
for locations throughout southwest Missouri. Encourage your students
to become familiar with this publication so that they may register
in the courses of their choice. The Course Enrollment Form is printed
in each of these publications. All questions regarding registration
should be referred to Karen Copeland 877-678-2005.
In addition, the University has implemented a Deferred Payment
Plan whereby students may pay $60 at the time of registration
and
then pay the balance in monthly payments. See the Extended University
Catalog fee payment section for details. Both Academic Outreach
(836-4128 or toll-free 1-877-678-2005) and the Graduate College
(836-5335) will be happy to assist you and the off-campus graduate
students in anyway.
GENERAL INFORMATION
Academic Calendar 
During the first few class meetings, it is helpful for the students
if the Academic Calendar for the current semester is discussed so
students understand the class schedule and special dates that will
affect class sessions.
Baker Bookstore 
The Baker Bookstore is located on the Springfield campus on Madison
Street one block east of National Avenue. The telephone number
for
the Baker Bookstore is (417) 836-5403.
Class Lists - Class Lists Delivery 
Notification of "No Shows" and Non-registered Students.
It cannot be stressed enough how important it is that the class
lists match the students sitting in your classroom. Any differences
should be reported to Karen Copeland, (417) 836-4415 (voice mail
available) the day after your class meets. She will need:
The names and social security numbers of students who did not
attend class but whose names appear on the class list.
The names and social security numbers of students who attended
class but whose names were missing from the class list.
The names and social security numbers of students who wish to
audit.
As you are aware, the University is required to report enrollment
information to CBHE and the Department of Education that reflects
enrollments as of the census date, which is the fourth week of school
(or the end of the second week of classes for the summer session.)
Please follow the procedures that we have outlined so that the information
we provide regarding off-campus, off-sequence courses is accurate.
Thank you for assistance with this administrative matter.
Drop Refund Dates, Drop No-Penalty Dates
and Drop with Penalty Dates 
Students who officially withdraw from the University or drop a
course may receive a partial refund of the Required Student Fees
(or a change in their fee assessment if all fees have not been
paid)
provided they complete the formal withdrawal or drop process
prior to the deadlines listed in the refund schedule.
For students who are recipients of Federal Title IV student aid,
refunds will be made in accordance with all applicable federal regulations.
Students who are enrolled in the Deferred Payment Plan are responsible
for any unpaid amount of the fees after the refund or reassessment.
Sixty dollars ($60) of each students Required Student Fees
is designated as a non refundable administrative fee. The administrative
fee is retained by the University if the student withdraws from
all courses, but not for students who drop only some of their courses.
The date used in determining the refund of fees shall be the date
the student submits an official withdrawal or drop form at the Registration
Center, CARR 320, or the postmark date of withdrawal requests submitted
by mail. If a student withdraws from the University or drops a class,
refunds shall be made according to the the established University
Refund Schedule.
NO CREDITS WILL BE ISSUED AFTER DEADLINES LISTED IN THE REFUND
SCHEDULE.
All credits for drops/withdrawals of short courses and workshops
are administered by the Extended Campus.
Class Cancellations and Inclement
Weather Arrangements 
Each off-campus location has a contact person that Academic Outreach
notifies in the event of class cancellation. Please notify Academic Outreach, (417) 836-4233, if you need to cancel class for any
reason.
After 5pm you may call the Extended Campus office in Carrington
422 at (417) 836-4126; someone is available until 6:30pm Monday
through Thursday.
Off-campus and BearNet Interactive Video
Courses. If Missouri State University classes are canceled at the remote site by
an official at that location, we will make every attempt to contact
you before you leave for class.
The faculty member is responsible for contacting their students
in the event of a cancellation. At the first or second class
meeting, please establish some type of communication plan with the
students in case of bad weather or other situations that could cause
cancellation of a class. A telephone tree arrangement, where the
faculty member calls only two or three students and they in turn
call others, works very well. Discuss and establish what time is
best for cancellation calls to be made in order to reach students
before they start to class.
Should an equipment failure occur before your class meeting,
Academic Outreach will notify the faculty member, the remote distance
learning site, and the facilitator. The facilitator will be responsible
for contacting students at the remote site. Please keep in mind
that only the location with the problem will be canceled. Springfield
and all other remote sites will attend class as normal.
Semester Schedule. In order to better serve your class
and the remote site locations, a copy of your semester schedule
showing
any dates you will not be holding class needs to be forwarded
to Academic Outreach. This may be updated throughout the semester
if the need to cancel class arises. If we know your class will
not be meeting, then technical staff can be reassigned. Notification
may be given by telephoning the Academic Outreach and Distance Learning office, (417)
836-4128
or through
e-mail at ce@missouristate.edu.
En-Route Compensation 
Except for special situations, each regular faculty member teaching
at an off-campus location will be eligible for en-route compensation
at the end of the semester. This additional salary is based on a
policy that allows payment for time spent traveling to and from
the remote location. This is in addition to travel expense reimbursement.
At the end of each semester Academic Outreach will initiate the
payment process for en-route compensation by sending you a memo
and a Trip Certification Form for you to complete and return.
By completing this form you are verifying the number of trips you
made to remote locations. Per course faculty do not qualify for
en-route compensation. En-Route Compensation is considered an additional
salary and is taxed accordingly.
The En-route Compensation rate per trip are as follows:
Less than 60 miles: $27.50
60-100 miles: $35.00
Greater than 100 miles: $42.00
Liability Release and Waiver 
Please review the activities associated with your course offerings
and determine if a liability release is needed for your course.
The Liability Release may be
printed from this link. Complete the form with your course information,
then photo copy the form and have each student in your class complete
his/her information. This form should be used if there is any possibility
of potential injuries resulting from activities while participating
in your course. The forms may be maintained with your records or
forwarded to Academic Outreach where we will keep them on file.
Library Hours 
Library hours are subject to change. Please check the Library
web page or call ahead for holidays and vacation schedules.
The Duane G. Meyer Library hours for the regular hours are:
Monday - Thursday 7am-midnight
Friday - 7am-6pm
Sunday - Noon-midnight
Electronic Reserves are now available through the Duane G. Meyer
Library. Students may need to access materials using adobe acrobat
which may be downloaded free at http://www.adobe.com/products/acrobat/readstep.html.
Contact
Dwayne Swigert at DSwigert@missouristate.edu or extension 6-6164 for questions regarding the electronic reserve
process.
Meyer Library telephone numbers: Main library 836-8383, circulation
836-4700 and reference 836-4535.
Overload Salary 
If an off-campus class is taught on an "overload" basis
(i.e. in addition to their normal teaching load), Academic Outreach
will request additional salary to be paid in three monthly checks
during the semester provided the departmental office has returned
to Academic Outreach the signed faculty contract letter by the payment
deadline.
Parking Permits 
Regular parking regulations apply to all on-campus parking and
local parking regulations apply at the remote sites. Regular faculty,
who will be teaching in the distance learning classrooms may
be issued a temporary parking permit for the reserved lot nearest
to the classroom, if needed. Please be aware that the permit is
only good for the specified time period when your class is in session.
Academic Outreach will assist you in obtaining this permit if
needed.
Per Course Faculty Parking Permits 
Per course faculty who are teaching the entire semester may request
a parking permit from this office. We will need your name, address,
social security number, license plate numbers, make and color of
car. We will submit this information to Parking Administration with
your payment. When the permit is issued, we will send it to you.
Promotional Materials 
If you have received copies of any promotional materials concerning
your class, please take a few minutes to READ this information carefully
so you will be aware of information your students have received
about the class.
If you, or your academic department, send out promotional materials
concerning your class, please send a copy to Academic Outreach so
that we may be fully informed when a student calls.
Registration 
Please direct anyone in class who has not registered and/or anyone
who thinks that s/he has registered but whose name does not appear
on the class list to contact the Extended Campus, Karen Copeland
836-4415 or toll-free 1-877-678-2005 (1-888-879-7678), Carrington
422 before the second class meeting.
Textbooks 
Prior to the start of each semester, Academic Outreach will send
a memo reminding faculty to order textbooks for their off-campus
courses. Regular procedures for ordering textbooks through your
academic department should be followed for interactive sections
held in Springfield, Lebanon, Mountain Grove, Neosho, Nevada.
West Plains students obtain their textbooks directly from the Missouri State University-West Plains Drago College Bookstore, so if you will contact the Drago College Bookstore at (417) 255-7227 and notify them of your book order if you haven't done so already, it will help prevent a textbook shortage at class time.
Joplin will require a different form, which will be mailed to you
by the Joplin Coordinator. After you have completed the form please return
it to Academic Outreach. The Joplin form does not go to the Baker
Bookstore. Please review the Distance Learning Location section
for specific information on each remote site.
Travel Expense Reports 
Regular faculty using their personal vehicle to travel to remote
sites for purposes of teaching a class may have their travel expense
reimbursed. Faculty who are teaching via interactive video will
also follow this procedure to receive reimbursement for any trips
made to remote sites. The reimbursement is requested on a Travel
Expense Report that may be obtained through your departmental secretary,
from Academic Outreach, or through the Financial
Service web site. This report can be turned in monthly, two
or three times during the semester, or once at the end of the semester.
It is preferred to have all Travel Expense Reports turned in before
the end of the semester or within one week after the close of the
semester.
Please complete the "BUSINESS PURPOSE" section of the
Travel Expense Report with a brief explanation. This explanation
will include the course code and section number of the course you
are instructing. Travel expenses include mileage (the mileage reimbursement
rate is 37.5 cents per mile) and sometimes meals. It is University
policy that only faculty who return to Springfield after 7pm will
be eligible for reimbursement for the dinner meal. The University
does not reimburse lunch expenses. Eligible faculty will
be reimbursed for the evening meal to a maximum of $10 per meal.
In order to receive meal reimbursement, please check the "Late
Arv." Column on the Travel Expense Report and enter the actual
cost of the meal (not to exceed $10). It is not necessary to submit
receipts for meal reimbursement.
The report requires the signature of the faculty member, their
title and city of domicile. It is not necessary for your department
head or college dean to sign the Travel Expense Report for travel
to off-campus and interactive video course locations. Forward
the completed form to Academic Outreach, Carrington 314.
University Vehicles 
If a university is required, the following forms must be completed:
Motor Pool Reservation Form
Department Head Authorization Form
(Get Microsoft Word Viewer)
ZipCards 
All students who have completed registration should have a Missouri State University
ZipCard. Students who register by mail will have non-photo cards
and may be asked to provide another form of identification when
using on-campus services.
Per Course Faculty ZipCards 
Per course faculty must come to campus to receive a ZipCard. All
paperwork must be completed in Human Resources including the I-9
and W-4. The ZipCard office is located in Plaster Student Union,
Room 128, and is open daily from 8am-5pm.
BearNet Interactive Video Courses 
Being knowledgeable about the location characteristics, facilitator,
and equipment will be most helpful. Specifics about each location
may be found in the Distance Learning Location section that follows.
Faculty teaching interactive video courses are encouraged to schedule
some class meetings at the remote site if possible. When this can
be arranged, it helps students at the remote site become more involved
in the class. Keeping students at the remote site actively involved
in the course by asking questions and conducting class discussions
will enhance the students learning experience.
Teaching through the media of interactive video is unique in many
ways. Distance teaching requires a slower pace of instruction and
a clear logical presentation. Overhead materials may need to be
reformatted to permit easier viewing by students on classroom monitors
at remote site locations. In the items that follow, we have made
every effort to cover all the unique aspects of this method of instruction
thereby providing the information that you will need in order to
successfully conduct your interactive video course.
Equipment Operation and Failure 
Learning to teach via interactive video presents an exciting and
challenging opportunity for instructors. It is also just as new
and challenging for students to participate in this method of instruction.
Please arrange an appointment with John Flanders, to acquaint yourself
with the technical aspects of distance learning teaching. John may
be reached at extension 66078 or 66111. You may also contact John
through email at JohnFlanders@missouristate.edu.
The interactive video method of instruction relies on high tech
equipment at each location and at some point this equipment may
fail to perform for a variety of reasons. An equipment failure could
occur at one location only or affect multiple locations concurrently.
When this happens at any location, the first step is to try to isolate
the problem. There will be times when a power outage will affect
an entire area or community, and not be a problem with the interactive
system. At other times, a piece of equipment will develop operational
difficulties that may be corrected by adjustments made on-site.
If this occurs, please follow the procedures outlined for the various
locations.
Operating Procedures Manual 
There will be an Operating Procedures Manual in each room. At the
first class meeting, students will also receive a BearNet brochure
and will be acquainted with the equipment by the facilitator. Most
rooms have a telephone and a fax machine for communicating between
sites. Please use the telephone to discuss with students
your specific requirements on how to proceed with class should a
problem occur. As a general rule, students will be told to wait
15 minutes if a break in transmission occurs; if the problem
has not been remedied and no other specific arrangements have been
made with the instructor they may leave the class. If the room has
a VCR you may choose to record your class, it is the instructors
responsibility to provide the tape and distribute the tape as needed.
Springfield Location 
If buildings/rooms are locked or if you have problems with the
interactive video equipment please follow the steps outlined below.
If the buildings is locked when you arrive call Security, 836-5509.
If the classroom is locked during the day go to the Deans
office and ask for assistance or call John Flanders at 6-6078 or Academic
Outreach 6-4128. You may also use the campus telephone (one located
on each floor) to call Security, 836-5509.
If the system is either down or goes down and does not respond
to your efforts to bring it up during the day call John Flanders,
836-6078. If John is not available contact
the people below in the following order until you have reached someone
whom can either solve the problem or make the decision regarding
the next step to take.
John Flanders 836-6078
Joe Strong 836-6421, pager 868-1544 (available evenings)
Remote Site Location 
While procedures for handling problems with the interactive video
equipment or facilities at each remote site may vary, other procedures
will be the same. An Operating Procedures Manual should be in each
room, students will also receive a BearNet brochure, and a facilitator
will be used.
Facilitators 
There will be a facilitator at each distance learning location
to assist the faculty member and students in each course. When sending
course materials to be distributed to class, please allow a lead
time of no less than three days to ensure materials will arrive
on time. This will give the facilitator adequate time to prepare
and make copies if necessary. The estimated time that a facilitator
will spend per course is 10 hours per semester based on the following
duty/time breakdown.
First class meeting - expected duties include handing out syllabus
and other course materials; compile listing of students telephone
numbers; acquainting students with room and equipment, etc.
Second class meeting expected duties include any necessary
follow-up from first class meeting if required.
Estimated three additional class meeting times expected
duties include proctoring exams; collecting papers, assignments,
tests, etc.; preparing course materials for return to faculty.
Miscellaneous contingency hours if required.
Please keep in mind the above listed times and duties are estimates
only and may be adjusted to satisfy your classroom needs. Please
contact Academic Outreach if you need the facilitator for additional
assistance.
Faxing to the Remote Sites 
Fax machines are located in each distance learning room or in close
proximity to the room. Students and faculty members may choose to
fax class materials while a class is in session. A course handout
may be faxed to the facilitator who will make copies and distribute.
Please keep in mind it is best to limit faxed materials to 10
pages or less. Effective preplanning is best for efficiency
and practicality.
Mail Procedures to Remote Sites 
For transporting mail between Springfield and remote sites, Academic
Outreach has adopted the policy of using U.S. Priority Mail.
In the past, a variety of methods have been tried but the Priority
Mail has proven the most reliable and practical. It is strongly
suggested that you do not have students, who normally travel
between Springfield and the remote site, be responsible for transporting
other students work. Please allow approximately three days
lead time for mail delivery and receipt by the facilitator at the
remote site.
For your convenience Academic Outreach will have prepaid US Priority
Mail envelopes available for your use. These can be dropped in any
US post office box. You may contact our office when you think you
may need one or we will give you a budget number to use at the campus
post office.
Transportation to Remote Site 
Faculty teaching distance learning courses are encouraged to schedule
some class meetings at the remote site if possible. If you schedule
class meetings at the remote sites, please follow the procedures
regarding car reservations, using personal vehicle and expense reimbursement
as outlined in the General Information section.
YOU WILL FIND GENERAL SITE INFORMATION
FOR EACH DISTANCE LEARNING LOCATION ON THE FOLLOWING PAGES
Joplin Graduate Center
Lebanon Education Center
Monett - For more information, contact the Missouri State University Educational Administration office, (417) 836-5392, or Melody Page, 235-0646
Mountain Grove Campus
Neosho
Nevada TeleCenter
Springfield Distance Learning
Rooms
West Plains Campus
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